We have developed this policy because we want you to feel confident about the privacy and security of your personal information and explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe.
When required to do so by law.
An overview of your different rights
You have the right to request:
You have the right to request a copy of any information about you that FlowStore Systems Ltd holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information, please contact Data Protection Officer, FlowStore Systems Ltd Fairview Business Centre 29-31 Clayton Road, Hayes, Middlesex UB3 1AN, UK or email subject.access.request firstname.lastname@example.org
If we choose not to action your request we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.
Checking your identity
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
We protect the security of your information while it is being transmitted by encrypting it using Secure Sockets Layer (SSL) – ie we have an SSL Certificate which means we can secure access to all transactional areas of our website using ‘https’ technology.
You do not have to give us any personal information to use the information on this site.
Contractual Obligations – In certain circumstances, we need your personal data to comply with our contractual obligations.
For example, we collect your address details to deliver your purchase, and pass them to our courier.
Consent - In specific situations, we can collect and process your data with your consent.
For example, when you tick a box to receive email newsletters.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests
Purposes for Collecting Personal Information (Identified Purposes) We use personal information for the following purposes only:
(a) to communicate with customers and site visitors and to inform you of products and services available from FlowStore Systems Ltd Ltd.
For example, we will use your purchase history to send you, or make available, personalised offers.
(b) to fulfil your requests for products, services or information
(c) to further understand customer needs regarding FlowStore Systems Ltd's products and services
(d) to enable us to review the effectiveness of our website and other marketing initiatives
(e) for administration purposes
(f) to allow you to receive newsletters and inform you of events
(g) to process any request for employment
(h) to comply with any applicable law, regulation, legal process or government request
(i) to protect the services, products or rights of FlowStore Systems Ltd, including but not limited to the security or integrity of the FlowStore Systems Ltd site
(j) to identify and resolve technical problems concerning FlowStore Systems Ltd’s site, products and services.
FlowStore Systems Ltd Ltd may use personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
What that means is that we combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services.
If you follow links to other websites from this website we do not control those sites and are not responsible for the use of your data by those site owners.
Please click here to review our General Data Protection Regulation Policy
Please click here for information about Cookies and how we use them.
Fairview Business Centre 29-31 Clayton Road, Hayes, Middlesex UB3 1AN, UK.
Tel: +44 (0)20 8581 5555 Fax: +44 (0)208 581 5575
Registered office: Fairview Business Centre 29-31 Clayton Road, Hayes, Middlesex UB3 1AN, England.
Registered No: 1734709