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Order picking single items is nothing new – mail order companies have been doing it for decades. Automation techniques have also been available for 20 years, such as pick-to-light. What is new is the emphasis on shorter time frames and demand for fast payback, low investment and low cost of pick, especially in the area of e-commerce. Customers who are used to spending a few minutes on the web to select their purchase, are not prepared to wait a long time for their delivery. More…